Brain Injury Services During COVID-19 Update (January 2021)

During these unprecedented times, Brain Injury Services would like you to know that the health and safety of our employees, families, and community is our top priority. As we are closely monitoring the COVID-19 pandemic in our region, our team has been working to ensure that we stay up to date on the latest guidelines and regulations.

As of now, Brain Injury Services is virtual and will remain virtual through the end of March 31, 2020.

Our services have been adapted to an online format to ensure that our clients are still receiving the support they need. BIS has and will continue to develop policies and preventive measures to minimize risks for both our clients and staff. 

If you are currently or would be interested in participating in services, Brain Injury Services is currently offering the following: 

Pediatric Case Management Program 

The Pediatric Case Management Program is offering zoom meetings or phone conferences and phone check-in meetings. We are communicating with families at least once a month. We are also participating in IEP meetings virtually or by phone conference. 

Adult Case Management Program 

The Adult Case Management Program continues to provide case management services to their clients virtually and operate during normal business hours via phone, email, or zoom. Several types of virtual groups are currently offered. 

PALS & Person-Centered Programs 

PALS matches are connecting with via zoom chats, phone calls, texts and social media interactions monthly/bi-monthly. Speakers Bureau is up and running online. Speeches are now presented in a virtual format and we have 9 set up for the fall/winter months! 

Fredericksburg Day Program 

The Day Program is offering virtual cognitive games & skills, wellness & exercise, educational presentations and social groups – five days a week! The Journal Group and Men’s Group are running online. Individual sessions are held by appointment. The Day Program can provide some technical assistance and review technology purchase opportunities for clients. Please contact us for more details.

ADAPT Clubhouse 

ADAPT is offering 5 units a week including art, communications, kitchen, wellness, and a social hours. ADAPT members have helped plan each unit’s agenda and some have taken lead on presenting various topics! ADAPT’s virtual format has allowed participants who previously had transportation difficulties to attend more regularly.

ComPASS Program 

ComPASS is providing virtual consultations, individual sessions, and groups. The frequency of services varies depending on the client needs and therapist recommendations. Clients have been served via Zoom, Chrome Remote Desktop, Windows Quick Assist, and phone. 

Vocational Program 

The Vocational Program is providing services virtually! This includes regular phone calls, Zoom meetings, and email updates. We can complete intakes, and tasks like interview prep via Zoom.

We are able to complete intakes, and tasks like interview prep via Zoom. We are also doing team meetings with clients and other members of their team virtually. 


Our in-house therapist is currently offering one-on-one counseling and group counseling via Zoom for clients for the entire service area. She is also offering two bi-monthly support groups and co-facilitating the Caregiver Fundamentals once a month via Zoom.  


Our groups continue to be virtual. Please check out the calendar on our website under News & Events or e-newsletter sent out to BIS clients. 

Please contact us with any questions or concerns.

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